Privacy Policy

At ExoGrow Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

1. Who We Are

ExoGrow Solutions provides digital services including software development, SaaS solutions, web development, ERP systems, and digital marketing services.

Company Contact Details:
Website: https://www.exogrowsolutions.com
Email: info@exogrowsolutions.com
Phone / WhatsApp: +44 744 0755657

For any privacy-related questions, you can contact us anytime.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Company name
• Project requirements or messages
• Any details you submit through contact forms or email

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring website

This helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide support
• Deliver our services
• Prepare project proposals and quotations
• Improve our website and services
• Send updates related to projects or services
• Ensure security and prevent fraud
• Comply with legal obligations

We do not sell your personal data to anyone.

4. Legal Basis for Processing (UK GDPR & EU GDPR)

We process your personal data under the following legal bases:

• Consent - when you contact us or submit forms
• Contract - when we provide services you request
• Legal obligation - when required by law
• Legitimate interest - to improve services and website functionality

5. Data Sharing

We may share your data only in the following cases:

• With trusted service providers (hosting, analytics, communication tools)
• When legally required by government or law enforcement
• To protect our rights, safety, or property

All third-party partners are required to handle your data securely and in compliance with GDPR.

6. Data Storage & Security

We take strong measures to protect your data:

• Secure servers and encrypted storage where applicable
• Limited access to authorized personnel only
• Regular monitoring and security updates
• Protection against unauthorized access or misuse

While we take all reasonable steps, no system is 100% secure, but we continuously improve our safeguards.

7. Data Retention

We keep your personal data only for as long as necessary:

• For active business communication
• For legal, tax, or accounting purposes
• To support ongoing or past projects if required

After that, data is securely deleted or anonymized.

8. Your Rights (UK & EU GDPR)

You have full control over your personal data. You can:

• Request access to your data
• Request correction of inaccurate information
• Request deletion of your data (right to be forgotten)
• Object to or restrict processing
• Request data transfer (portability)
• Withdraw consent at any time

To exercise your rights, contact: info@exogrowsolutions.com

9. Cookies Policy

Our website uses cookies to:

• Improve website performance
• Understand user behavior
• Analyze traffic
• Enhance user experience

You can disable cookies in your browser settings, but some features may not work properly.

10. Third-Party Services

We may use trusted third-party tools such as:

• Analytics services (e.g., Google Analytics)
• Hosting providers
• CRM or communication tools

These services may collect limited data as required to function.

11. International Data Transfers

If your data is transferred outside the UK or EU, we ensure:

• Proper safeguards are in place
• Data protection standards are equivalent to GDPR requirements

12. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

ExoGrow Solutions
Website: https://www.exogrowsolutions.com
Email: info@exogrowsolutions.com
Phone / WhatsApp: +44 744 0755657